FREQUENTLY ASKED QUESTIONS

Completely normal, and far more common than most learners think. Many of our students start out anxious.

Your instructor will go at a pace that suits you and build your confidence step by step. Tell them how you feel at the start of your first lesson, and they will plan around it.

Yes. Whether you're a complete beginner or coming back after time away, we'll meet you where you are and help you get where you want to be.

Our instructors are carefully selected and continuously trained, and we teach in a client-centred way because no two learners are the same. You can also read about each instructor before you book, on our Our Team page.

A valid UK driving licence (provisional or full), which you must bring to every lesson.

You must be able to read a number plate from the distance set out in the Highway Code, wear any glasses or contact lenses you need for driving, and tell your instructor about any medical condition or medication that could affect your driving.

Manual lessons teach full control, including clutch and gears, and let you drive either type of car once you pass. Automatic lessons let you focus on the road, traffic and steering, and are often quicker to learn.

If you pass your test in an automatic, your full licence only covers automatic cars.

Yes. Our instructors are DVSA Approved Driving Instructors (ADIs), registered with the Driver and Vehicle Standards Agency and licensed to give driving tuition. They follow the DVSA Code of Practice for Approved Driving Instructors.

Every car we provide has dual controls, is roadworthy, taxed, has a valid MOT where relevant, and is fully insured for driving instruction.

Sometimes, at your instructor's discretion. You would need to show that the car is roadworthy, taxed, has a valid MOT where relevant, and is insured for driving tuition.

Choose a package and use the Book Now button anywhere on the site, or call us on 01223 658217 or email info@cambridgedriving.academy. After your first booking with us, you and your instructor agree the date, time, pick-up location and length of each lesson.

You can cancel a lesson free of charge with at least 48 hours' notice, and any money paid in advance for it is refunded.

With less than 48 hours' notice you may be charged, up to the full price of the lesson. In exceptional circumstances, such as illness, an accident or a bereavement, your instructor will consider waiving that charge.

If your instructor cancels with less than 48 hours' notice, you get 30 minutes of free tuition.

Let your instructor know. If you are more than 30 minutes late, the lesson may be treated as cancelled without notice.

If your instructor is delayed by 30 minutes or more, you can cancel without paying, or keep the lesson and have the lost time added on free of charge.

Lessons are paid in advance, by bank transfer, online payment or cash.

Yes. Refunds for unused lessons from a prepaid block are worked out pro rata at the lesson price for that package.

We have five packages: a 2 Hour Lesson (£85), a 10 Hours pack of five lessons (£390), and 20, 30 and 40 Hours Intensive courses (£770, £1,140 and £1,495). These are lesson prices, and they are the same for manual and automatic. All of them are on our pricing page.

Check with your instructor before you book, so they can confirm you're ready. You book your theory and practical tests yourself, with the DVSA.

Once it's booked, tell your instructor the date and test centre at least 14 days beforehand.

Usually, yes, at your instructor's discretion. If the car breaks down or is unavailable on the day, your instructor will try to arrange another one, and if they can't, they will pay for your replacement test.

No. The DVSA fee pays for the test itself. Your instructor's time and the use of their car on test day are charged separately.

All the documents the DVSA asks for, including your driving licence. Check your DVSA confirmation for the full list: without the right documents your test can be cancelled and the fee lost.

Your instructor's fees for that day are still payable, but your instructor will advise you on claiming compensation for them from the DVSA.

Our Cambridge branch is at 11 Kinross Rd, Chesterton, Cambridge CB4 1QU, UK. We also have a London branch at 7 Mountbel Road, Stanmore, London HA7 2AG, UK, with its own instructors and booking.